Bloom Social — Social Media Agency Grand Rapids MI

Accessibility

Accessibility Statement

Prepared August 18, 2026. Last reviewed August 18, 2026.

Bloom Social LLC wants everyone to be able to use this website, including people who browse with a screen reader, navigate by keyboard, rely on captions, or need larger text and more contrast.

This page explains what we have done, what we know still needs work, and how to reach a person if something on this site does not work for you.

1. Conformance target

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are the standard U.S. courts and federal agencies use when they assess whether a website is accessible under the Americans with Disabilities Act.

Current status: partially conformant. That means most of this site meets the standard, and some parts do not yet. The parts we know about are listed in section 4. We are also working toward the newer WCAG 2.2 Level AA criteria, and the site already meets several of them.

2. What we have done

Accessibility is built into the site itself rather than added by a plugin. Specifically:

  • Every page uses real headings, landmarks, and lists, so a screen reader can navigate the structure instead of reading the page as one block of text.
  • All content and functionality can be reached and operated with a keyboard alone, and the element you are on always has a visible focus outline.
  • Every page starts with a “Skip to content” link, so keyboard users do not have to tab through the menu on each page.
  • Text colours are measured against the WCAG contrast thresholds rather than chosen by eye. Body text meets 4.5:1 and large text meets 3:1.
  • Colour is never the only way information is conveyed. Errors, required fields, and links carry a second signal such as text, an underline, or an icon.
  • Images that carry meaning have alternative text. Images that are purely decorative are hidden from screen readers so they do not add noise.
  • Every form field has a visible, permanent label rather than a placeholder that disappears when you type. Errors are announced, not just coloured red.
  • Animation and smooth scrolling switch off automatically when your device is set to reduce motion.
  • Buttons, links, and icons are large enough to hit accurately on a touchscreen.
  • The site works when zoomed to 200% and when text is resized, without content overlapping or getting cut off.

3. Display settings

Every page has a Display settings control in the footer. It lets you increase the text size, reduce motion, underline every link, and raise contrast. Your choices are stored in your own browser and are not sent to us.

These are a convenience, not a substitute for the work in section 2. We want to be direct about that, because a number of vendors sell a pop-up widget of this kind as though installing it makes a website compliant. It does not. The Federal Trade Commission finalised a $1 million order against one such vendor in 2025 over that claim, and businesses that installed those widgets have been sued anyway. This site does not use one. The accessibility work here is in the code of the site itself, and these settings simply sit on top of it.

4. Known limitations

We would rather tell you about these than let you discover them. As of August 18, 2026:

  • Embedded social media posts. LinkedIn, Instagram, and Facebook embeds are rendered by those companies, and their accessibility is outside our control. Where we embed a post, we also describe its content in the surrounding text.
  • Video captions. Video we produce and publish on this site carries captions. Older client work embedded from third-party platforms may not, and we are working through the back catalogue.
  • Downloadable PDFs. Some older PDFs on this site were not built as tagged, accessible documents. If you need any of them in an accessible format, email us and we will send one.
  • Third-party forms and scheduling tools. Some booking and email signup tools are supplied by outside vendors whose markup we cannot edit. Where one of these is the only way to do something, we also give you an email address that reaches a person.
  • Older blog posts. A small number of articles published before this site was rebuilt may have inconsistent heading order or missing image descriptions. We are correcting these as we find them.

5. Tell us about a problem

If any part of this site is difficult or impossible for you to use, we want to hear about it. This is the fastest route to getting it fixed, and it reaches a person rather than a form queue.

Email: hello@bloomsocialbiz.com
Post: Bloom Social LLC, PO Box 425, Rockford, MI 49341

It helps if you can tell us the page address, what you were trying to do, and what browser or assistive technology you are using. Do not worry if you cannot give all of that. A description in your own words is enough.

We aim to acknowledge every accessibility message within 2 business days, and to tell you at that point either that it is fixed or roughly when it will be. If a fix is going to take longer than that, we will get you the information another way in the meantime.

6. Getting content another way

If something on this site is not accessible to you, you do not have to wait for a fix before you can work with us. Email hello@bloomsocialbiz.com and we will provide the same information, or complete the same task with you directly, by email, by phone, or in whatever format works for you, at no cost to you.

7. How we test

This statement is based on a self-evaluation carried out by Bloom Social. Our testing combines automated checks against WCAG 2.1 Level AA with manual keyboard-only navigation and screen reader spot checks. We review the site when we make significant changes to it, and at least once a year.

We have not yet commissioned an independent third-party audit. When we do, we will say so here and publish the date.

8. Technical information

This site relies on HTML, CSS, and JavaScript. It is built to work with current versions of Chrome, Edge, Firefox, and Safari, on desktop and on mobile, used with assistive technology.

Some features depend on JavaScript. Where JavaScript is unavailable, the underlying content and the contact details on this page stay reachable.

9. If you are not satisfied with our response

If you contact us about an accessibility problem and are not happy with how we handled it, tell us and we will escalate it internally. You also keep the right to contact the U.S. Department of Justice Civil Rights Division, which enforces the Americans with Disabilities Act, at ada.gov.

10. Dates

This statement was prepared on August 18, 2026, and last reviewed on August 18, 2026. It applies to bloomsocialbiz.com.